Move your business email from Titan, GoDaddy or Hostinger
Many Indian businesses got their first email address bundled with a domain or hosting plan — often Titan, GoDaddy or Hostinger. Moving to a dedicated email service is simpler than it sounds: your addresses stay the same, and every old message comes with you.
Updated 26 October 2026.
Their mail server settings
To copy your mail, the new provider connects to the old one over IMAP. These are the incoming (IMAP) servers each company lists in its own help pages, checked on 26 October 2026:
| Your email is with | IMAP server | Port and security | Their help page |
|---|---|---|---|
| Titan (also sold by many hosts) | imap.titan.email | 993, SSL/TLS | Titan support |
| GoDaddy Professional Email | imap.secureserver.net | 993, SSL | GoDaddy Help |
| Hostinger Email | imap.hostinger.com | 993, SSL/TLS | Hostinger support |
Some accounts use a different server name — Titan lists separate servers for some EU resellers, and GoDaddy also sells “Professional Email powered by Titan”, which uses Titan’s settings. Your old provider’s control panel shows the exact one for your account. Titan, GoDaddy and Hostinger are trademarks of their owners; GINbox is not affiliated with them.
Before you start
- List every mailbox and alias on the domain — people, and shared addresses such as info@, sales@ and accounts@ — so nothing is forgotten.
- Have a way to sign in to each mailbox: each person’s password, or a list of addresses and passwords in a CSV file. With Titan, make sure access from other mail apps is switched on for each mailbox; Titan’s help says it is blocked while two-factor sign-in is on.
- Know where your domain’s DNS is managed — usually where you bought the domain. That is where the new records go.
- Keep the old plan active until the move is finished and checked. Do not let it lapse in the middle.
The move, step by step
- Add your domain to the new provider and prove you own it with a TXT record. Mail keeps arriving at the old provider meanwhile.
- Publish SPF, DKIM and DMARC for the new provider. Replace the old provider’s SPF include rather than adding a second SPF record. See SPF, DKIM and DMARC explained.
- Create the same mailboxes and aliases on the new provider.
- Copy the mail. In GINbox, one form copies the whole domain: it recognises Titan, GoDaddy and Hostinger from your records and fills in the server settings, copies every folder with read status and dates, and checks message by message that nothing is missing.
- Switch MX to the new provider and remove the old MX records. See how to change an MX record.
- Reconnect phones and laptops with the new settings: iPhone, Android, Outlook.
- Wait a few days, then cancel the old email plan. GINbox collects stray mail from the old provider for three days after the switch, then deletes every password it held for the move.
Questions people ask
Can I keep my email address when I move?
Yes. Your address belongs to your domain, not to the email provider. When the move is done you point the domain’s MX record at the new provider and the same addresses keep working.
Will I lose old emails when I leave Titan, GoDaddy or Hostinger?
Not if you copy them first. Use IMAP to copy every folder to the new provider while the old account is still active, check the counts, and only then cancel the old service.
What do I need from the old provider?
The IMAP server name for your account (listed below), each mailbox’s address, and either each mailbox’s password or an admin way to sign in. With Titan, third-party mail app access must be on for the mailbox.
How long does the move take?
Setting up the new mailboxes takes minutes. Copying runs in the background and depends on how much mail there is: a few gigabytes usually finish within hours. Your people can keep working throughout.
My email is Microsoft 365 bought through GoDaddy. Is it the same?
No. That is Microsoft 365, not GoDaddy’s own email, and it signs in through Microsoft. Write to us with your domain and we will tell you the right way to move it.
Try it on your own domain
Set up a real mailbox at your own domain, with every record checked for you. No card needed.